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Follipur Natural Hair Care Routine

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Follipur Help: Questions & Answers

Frequently Asked Questions

How Does Follipur Work?

Follipur is a proven hair regrowth treatment that restores your hair's vitality from the root by penetrating deeper into the follicle to naturally regenerate your hair and regrow any thinning or balding hair. Follipur's efficacy is a result of our powerful and reliable hair care ingredients that are carefully combined through phytochemistry to bring out the most promising results.

What Is AnaGain?

AnaGain is a completely organic product derived from the Pisum Sativum sprout extract occurring naturally in nature. It is our key ingredient in our Follipur products because AnaGain has been proven to slow down and often stop hair loss while stimulating the growth of new hair. It is considered one of the safest and most effective ingredients available for hair loss worldwide.

Do I need the whole system to see results?

While you can expect results using only some of our products, the best results have been achieved when using the entire Follipur Collection as a comprehensive system. Our products work in synergy to provide effective ingredients to the scalp to transform your hair and most patients see faster and better results using all products simultaneously.

Does it work on every hair type?

Yes! Follipur can work on any hair type, thick or thin! No matter what level of hair loss you are experiencing, Follipure can help restore your confidence and work to repair and rebuild your hair follicles.

Is Follipur for Men or Women?

Follipur has been formulated to provide outstanding results for thinning and balding hair in both men and women of all ages. This unique and effective formula can out-perform most other brands on the market and will provide optimal hair growth results for you regardless of gender.

Does Follipur work on color treated hair?

Yes. Follipur is safe for color treated hair and will not compromise your color or texture of hair.

Is Follipur for Men or Women?

Follipur is scientifically formulated to provide optimal results to both males and females alike. For men, Follipur works to thicken and re-grow hair in bald spots where needed. In women, Follipur is suitable for thinning hair, bald spots, and postpartum hair loss.

Is Follipur Safe To Use?

Follipur is the only all natural hair loss solution available to consumers today. We formulate our products with 100% natural ingredients to ensure a safe and organic hair growth experience. Follipur has been tested safe for even the most sensitive scalps.

Where is Follipur Made?

Follipur products are all proudly made in the USA. This ensures high-quality ingredients, ethical practices and access to the highest quality production facilities in America.

Is Follipur 100% Natural?

Yes! Follipur is proud to provide you with 100% natural and effective products to help combat hair thinning and hair loss. We believe in providing the most optimal results without having to compromise your health and safety with harmful ingredients.

How Long Do Follipur Product Last For/ What Are The Product Sizes?

Most Follipur products have been produced to provide you with ample use for about a month. Products may last longer or shorter depending on the length of your hair or how often you are using the products. The sizes for the products are as follows:
Hair Regrowth Treatment + AnaGain - 1 oz, (30 ml)
Enhanced Hair Nutrition - 60 gel caps
Pure Moroccan Argan Oil - 1 oz, 30 ml
Recovery Shampoo + Conditioner - 2 x 8 oz, (237 ml each)

Does Follipur Come In Travel Sizes?

In an effort to waste less, we only offer our products in the full sizes listed above. Although we do not offer travel or trial sizes, most of our Follipur products fall under 100ml to meet TSA standards for carry-on luggage.

Does Follipur Contain Parabens or Sulfates?

No. All Follipur products are naturally made and formulated without harmful Parabens and Sulfates. There is no need to sacrifice quality for results with Follipur.

Does Follipur Contain Parabens or Sulfates?

No. All Follipur products are naturally made and formulated without harmful Parabens and Sulfates. There is no need to sacrifice quality for results with Follipur.

Is Follipur Vegan?

Yes, all Follipur products are 100% vegan.

Can I Use Follipur If I’m Pregnant or Brest Feeding?

Yes, Follipur is safe to use for all new and expecting mothers because it’s made of natural ingredients that will not harm you or your baby.

How Long Until I See Results?

We recommend using Follipur as a comprehensive system for at least 60-90 days before noticing any drastic results. The active ingredients in Follipur like AnaGain take time to repair damage to the hair follicle and allow for re-growth. This is not an overnight miracle we are promising, this is an effective, safe and long term solution for anyone suffering from hair loss or thinning hair.

Do Results Last?

Yes. Once your hair begins to renew itself thanks to the powerful formulation of Follipur, your hair will maintain it’s health and thickness as long as you continue your routine with Follipur products. If you stop using the products, you could suffer from thinning hair or hair loss again.

How Much Does Follipur Cost?

Follipur is offered at a discounted price for a limited time to celebrate our launch in the USA. For bundle and individual item prices, click here.

Do you offer discounts?

Follipur sources the highest quality ingredients for the lowest prices possible. In order to provide you with consistent and superior products, we do not offer discounts on our main products. If you are looking for savings, we suggest reviewing our Subscription Options which are offered at a special, lower introductory price point.

Is Follipur Cruelty-Free?

Yes. Follipur is cruelty-free and none of our products or ingredients have ever been tested on animals. Safety and respect for animals is an important value for us and we will never compromise that.

Is Follipur Sulfate & Paraben Free?

Yes. As an all-natural product, Follipur is product paraben and sulfate free.

Is There a Fragrance In Follipur Products?

Yes, our products do contain fragrance however it is derived from natural essential oils and poses no threat to your health. Using synthetic fragrances can cause irritation which is why we’ve chosen to not include synthetic fragrance in any of our Follipur products.

Is There a Fragrance In Follipur Products?

Yes, our products do contain fragrance however it is derived from natural essential oils and poses no threat to your health. Using synthetic fragrances can cause irritation which is why we’ve chosen to not include synthetic fragrance in any of our Follipur products.

What If I Don’t Like The Products?

We believe in proving products that work, but also products that you love. If for any reason you are not 100% satisfied with your Follipur purchase, please reach out to our customer support team and request a refund within 30 days of purchase. We would be happy to assist you in returning your products and refunding your purchase. We stand behind our products and we are confident you’ll love Follipur or your money back!

Will People Be Able To Tell I’m Using Follipur?

No! Your friends and family will notice your thicker, healthier hair but aside from that, it is 100% discreet. Follipur is a discreet and effective solution for hair thinning and hair loss however you’re never able to tell someone has used the product in the past or is using it now.

How Can I Change My Billing Info or Address?

If you need to adjust the information we have on your file at any time, please contact our customer support team and they would be more than happy to assist. All information is stored safely and securely in our systems to ensure privacy for all our customers.

Do You Ship Internationally?

At this time, Follipur is only available to ship to the United States of America. If you wish to purchase our products internationally, please contact our customer support team.

How Can I Track My Shipment?

After your purchase, you will receive a confirmation email and then a tracking email shortly after that. You can follow the link in the email to track your package so you can know when to expect it. Most packages ship from our warehouse in 24 hours. If you did not receive your tracking email, please check your junk folder as it can get stuck in there. You can also get your tracking information at any time by contacting our customer support.

How Long Until My Products Arrive?

Once your products have shipped, they should arrive in 3-5 business days (holidays excluded). Please allow extra time for shipping if your order is processed for Alaska or Hawaii.

Can I Get Automatic Shipments?

Yes! At Follipur, we offer a VIP membership that offers customers automatic shipments on our most popular product bundles that can be canceled at any time. The VIP membership is offered at a special discount for our most loyal customers and is the best value for Follipur products.
If you have purchased before and would like to join our VIP membership, please contact our customer support team.

How Much Does It Cost to Become A VIP Member?

Joining our VIP membership is absolutely FREE and provides a discount on your products for joining. To learn more about our VIP memberships, click here or contact our customer support by phone or email.

How Can I Cancel My VIP Membership?

To cancel or pause your VIP membership, please contact our customer support team. We are able to cancel or delay shipments to any active accounts as long as the products have not yet shipped.

How Can I Cancel My Shipment?

Order by accident? No problem! We are able to cancel shipments within 24 hours of purchase. If you need to cancel an order after more then 24 hours, please contact our customer support team and we will do our best to assist you. Please note we cannot guarantee canceled shipments if they’ve already left on the delivery truck.

Can I Return My Products For A Refund?

Yes, but you won’t want to! We are so confident you’ll love Follipur and notice a difference in your hair that we offer risk-free 30 day guaranteed refunds on all our products. If you’d like to return your products within the 30-day window, please contact our support team by phone or email and we will be happy to assist you in the process.

How Do I Use My Follipur Products?

Getting the most out of your Follipur products is how you’ll see the best results! To learn how to use your new Follipur products, click here to view our How To Use Tutorials.

I Need Help But Want To Talk To A Human

If you prefer to chat with someone by phone, please feel free to contact our customer support team at 1(855)395-7701 any time between 9 am and 5 pm Monday to Friday.

How Can I Contact Customer Support?

You can contact our customer support team between 9 am and 5 pm Monday - Friday at 1-855-395-7701 or by email at support@follipur.com and they will be happy to assist with whatever you need.

How Can I Return My Products?

As part of your 30-day guarantee, all unopened and unused products can be returned for a full refund. If you would like to return your products and request a refund, you will require an RMA from our team to ensure your return is attached to your file and your refund is processed correctly. To return products or inquire about a return, please contact our customer care team directly at support@follipur.com or by phone at 1(855)395-7701.

How Can I Get A Refund?

All Follipur products are covered by our 30-day money back guarantee. If for any reason you are not happy with your products, you can reach our customer support team at any time at support@follipur.com or by phone at 1-855-395-7701 and they will be happy to assist you with the refund process. Refunds may take up to 7 business days to process depending on your bank.

I Returned My Products But Have Not Received My Refund. What Now?

Depending on your bank, it can take up to 14 business days to process your refund. If you believe your products have been returned but you have not yet seen your refund, please contact our customer support team at support@follipur.com or by phone at 1-855-395-7701 and they will be happy to assist you with the refund process.